Cloud telephony services in India are transforming the way businesses handle communication. By replacing traditional phone systems with internet-based solutions, companies can manage calls, messages, and customer interactions seamlessly. Services like Exotel, Knowlarity, and Ozonetel offer features like IVR, call tracking, and automated call distribution. Cloud telephony is cost-effective, scalable, and provides advanced analytics, making it a valuable tool for businesses looking to enhance customer service and streamline operations.
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